System Restore is a recovery method widely used by Windows users. If something suddenly happens to the Windows operating system, you can use System Restore to reset the operating system to its last healthy state. But what if you can’t create a system restore point at all? This article resolves an issue where Windows cannot create a system restore point.
Error 0x80042308 can be caused by damage to the volume shadow store, tampering with antivirus software, or even running out of disk space.
If temporarily disabling your antivirus software does not resolve the issue, delete the shadow copies or restore points and restart the Volume Shadow Copy Service. If all else fails, you can try a clean startup troubleshooter to isolate the problem.
Delete all restore points
- Press Winkey + R to open the Run dialog box.
- Enter sysdm.cpl and press ENTER.
- On the System Protection tab, select the available disks with protection enabled.
- Click Customize, click Turn off system protection or Turn off system protection (in Windows 10).
- Click Apply and then click Yes when you receive the next request.
- Enable system protection for the system drive.
Temporarily disable antivirus
Disable your antivirus on your computer and see if that solves the problem.
Note. You cannot turn off your antivirus software. Whether that fixes the problem or not, you will need to re-enable your antivirus.
Perform a Clean Boot on Windows 10
Let’s try to check if there are any third party software or apps causing this problem. To do this, put your computer in a clean boot state and try creating a restore point.
- Log in with an account with administrator rights.
- Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start System Configuration.
- If you are prompted for an administrator password or confirmation, enter your password or click Next.
- On the General tab, click Selective startup and clear the Load startup items check box. (The Use original Boot.ini file check box is not available.)
- On the Services tab, select the Hide all Microsoft services check box and click Disable all.
- Click OK, then click Restart.
Restart the Volume Shadow Copy Service
- Click the Start button, type services.msc and press Enter.
- Double-click Volume Shadow Copy Service (VSS).
- Click the Stop button to stop the service.
- Click the Start button to restart it.
- Make sure the VSS Service Startup Type is set to Manual.